Guest Experience Audit
You know your space inside and out. But your guests? They’re seeing it for the first time — every time.
Let’s make sure what they get feels as good as what you intended.
The Guest Experience Audit is a no-fluff, high-impact walkthrough of your space — focused entirely on what the guest actually feels the moment they walk in. The warmth. The friction. The weird lighting in the bathroom you’ve stopped noticing.
Whether you're running a restaurant, salon or a family madhouse with a front desk, we’ll help you tighten the flow, sharpen the vibe, and turn your guest experience into something people remember for the right reasons.
What you get:
A full walkthrough with you or the operator of your choice
An easy to digest, (acronym-free!) Guest Experience Scorecard
6–10 fixes that actually matter, with ROI and rationale
Optional visual inspo (signage tweaks, layout shifts, vibe upgrades)
A follow-up session to break it all down, nicely
You know your space inside and out. But your guests? They’re seeing it for the first time — every time.
Let’s make sure what they get feels as good as what you intended.
The Guest Experience Audit is a no-fluff, high-impact walkthrough of your space — focused entirely on what the guest actually feels the moment they walk in. The warmth. The friction. The weird lighting in the bathroom you’ve stopped noticing.
Whether you're running a restaurant, salon or a family madhouse with a front desk, we’ll help you tighten the flow, sharpen the vibe, and turn your guest experience into something people remember for the right reasons.
What you get:
A full walkthrough with you or the operator of your choice
An easy to digest, (acronym-free!) Guest Experience Scorecard
6–10 fixes that actually matter, with ROI and rationale
Optional visual inspo (signage tweaks, layout shifts, vibe upgrades)
A follow-up session to break it all down, nicely
You know your space inside and out. But your guests? They’re seeing it for the first time — every time.
Let’s make sure what they get feels as good as what you intended.
The Guest Experience Audit is a no-fluff, high-impact walkthrough of your space — focused entirely on what the guest actually feels the moment they walk in. The warmth. The friction. The weird lighting in the bathroom you’ve stopped noticing.
Whether you're running a restaurant, salon or a family madhouse with a front desk, we’ll help you tighten the flow, sharpen the vibe, and turn your guest experience into something people remember for the right reasons.
What you get:
A full walkthrough with you or the operator of your choice
An easy to digest, (acronym-free!) Guest Experience Scorecard
6–10 fixes that actually matter, with ROI and rationale
Optional visual inspo (signage tweaks, layout shifts, vibe upgrades)
A follow-up session to break it all down, nicely